What information we collect

We may collect the following information when you interact with our website or services:

• Contact information: name, email address, phone number (when you sign up, contact us, or apply for training).
• Payment details: when you donate, we collect payment information via secure third-party processors (we do not store full card details on our servers).
• Usage data: pages viewed, device and browser information, and IP address for analytics and site performance.
• Optional info: photos, testimonials, or documents you choose to send us (e.g., CVs or application forms).

How we use your information

We use your data to:

• Respond to your inquiries and manage training applications.
• Process donations and provide receipts.
• Improve our website, services, and training programs.
• Share updates, newsletters, or campaign news when you opt in.

Cookies & tracking

We use cookies and basic analytics to understand how visitors use our site and to improve it. Cookies help with things like keeping you logged in, remembering preferences, and measuring site performance. You can disable cookies in your browser, though some features may not work as expected.

Third parties & payments

We may share information with trusted service providers who support our operations (payment processors, email services, hosting providers). We choose partners that follow strong security practices and only share the minimum data required to deliver the service.

How we protect your data

We use industry-standard measures (encryption, secure servers, access controls) to protect personal data. While we work hard to keep your information safe, no online system is 100% risk-free — if a security issue occurs, we will act quickly and transparently.

Your rights

You can:

• Request access to the personal information we hold about you.
• Ask us to correct or update inaccurate information.
• Request deletion of your data (subject to legal or record-keeping obligations).
• Opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

Children

We do not knowingly collect personal data from children under 13. If a parent or guardian believes a child’s information has been submitted, please contact us and we will remove it promptly.

Changes to this policy

We may update this policy from time to time. The effective date below shows when it was last revised. We will post material changes here and, if appropriate, notify registered users by email.

Contact us

If you have questions, requests, or privacy concerns, please contact:

Bihamba Skilling Initiative – Uganda Address: Kasese Fort Portal Road, Nyakasanga Habitat-Nyamwamba Division, Kasese Municipality Email: bihambaskillinginitiative@gmail.com Phone: +256 781 848 008

Contact Our Privacy Team